All Panasonic’s authorised dealers and retailers must comply to their contractual obligations as agreed with Panasonic, in particular the proper undertaking of sales activities and intellectual property protection. We enforce strict regulations and will take immediate action against dealers and retailers who violate our business terms and conditions. The seized goods were of Chinese origin and ordered to Malaysia via WeChat. By co-operating with the Ministry of Domestic Trade and Consumer Affair (‘MDTCA’), a total of 5,969 counterfeit batteries worth RM24,969 have been seized in order to prevent distribution to the Malaysian consumers. In a recent case, a raid action targeting an online counterfeit seller has been conducted in Pahang.
Panasonic Malaysia is working closely and cooperating with the authorities, and other respective parties on investigating the background of the incident. These counterfeit batteries are inferior in terms of quality and betrays our customers’ high expectation in the Panasonic brand name.Ĭustomer safety is our top priority and the sale of products that violate the laws including counterfeit goods is strictly prohibited. Recently, it has come to our attention that there are counterfeit batteries bearing Panasonic brand name for sale to Malaysian consumers in online marketplaces. Panasonic would like to thank all its customers for their continued patronage.
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